SignalTRX, Inc. ("SignalTRX," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.
1. Information We Collect
Information You Provide
- Account registration information (name, email, company)
- Billing and payment information
- Communications you send to us
- Content you submit through our platform
Information Collected Automatically
- Usage data and analytics
- Device and browser information
- IP addresses and location data
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent security incidents
3. Data Sharing
We do not sell your personal information. We may share information with:
- Service providers who assist in our operations
- Professional advisors (lawyers, auditors, insurers)
- Law enforcement when required by law
- Business partners with your consent
4. Data Security
We implement industry-standard security measures including encryption at rest (AES-256) and in transit (TLS 1.3), access controls, and regular security audits. For more details, visit our Security page.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us at privacy@signaltrx.com.
6. Your Rights
Depending on your location, you may have rights to:
- Access your personal data
- Correct inaccurate data
- Delete your data
- Port your data to another service
- Opt out of marketing communications
7. Contact Us
If you have questions about this Privacy Policy, please contact us at:
SignalTRX, Inc.
100 Market Street, Suite 400
San Francisco, CA 94105
Email: privacy@signaltrx.com
Contact us for any privacy-related inquiries.